Our Reviews

Cheryl Frazier
23:49 17 Jan 25
Scott was very cordial took the time to explain what was going on with my furnace explaining what he did when troubleshooting my furnace issue/s. He took pictures to document what he found and explained what had to be done in a manner that I was able to understand. I would recommend Energy Star to others. Although the work has yet to be done I trust that Energy Star will be a great company to do the job. Once the work is done I will update my review. I don’t think my rating will change. 😉
Lisa McCaskill
19:09 17 Jan 25
Delphine Booker
18:02 17 Jan 25
To whom it may concern Mr. Scott was very nice and very professional I rated as a 10👏👏
Sam Ella Bennett
16:30 17 Jan 25
The customer service was GREAT. I would give this company a HUNDRED STARS 🌟 The guys that installed my furnace and air conditioner was also GREAT 👍 👌
Jacqueline Ware
16:36 16 Jan 25
Awesome service 👏.
tina williams
19:18 15 Jan 25
Laura Kauffman
00:16 15 Jan 25
I am so incredibly happy with Energy Stars. They have been so helpful, kind, and thorough during my furnace replacement. All employees that I have worked with have excelled at their job. I highly recommend working with them!
Sharon Johnson
21:54 09 Jan 25
I really like the business real professional and answered questions i need to know
gabriel williams
22:29 07 Jan 25
He did a great job and very friendly
April Walker
23:48 03 Jan 25
Ryan did an amazing job! My furnace looks better than ever and more importantly, we now have heat!Thank you so much!
Doris Shaw
16:51 03 Jan 25
Heat restored after 12 hours of none...no better review than my house is warm again ! Thank you Ryan.
Michael orasco
21:01 02 Jan 25
The 3 experts that arrived was by far a well oiled machine. They assessed the situation and tackled it with supreme precision. In minimal time. They also taken away of all the old unit too. Very humbling men and was very cordial to answer all my needless questions too. These men are such a valuable asset to energy star.Below you will see the before and after
Hannah Aldrich
15:59 02 Jan 25
Gail Mitchell
03:33 31 Dec 24
My furnace and central air conditioner are working perfectly and as professionally installed by this company and a very good amount of time. My house was moving around just as always. While they were removing the old ones and installing the new ones I would recommend this company if you need work done on your home
TLC Properties, LLC
18:41 29 Dec 24
Honest and friendly ! Greatly appreciated
Faith O
21:38 28 Dec 24
My house is much colder than it was with the old furnace. I’m extremely disappointed. Two stars for the friendly techs, though.UPDATE! I called Energy Star on the following Monday morning, and they sent someone out within a couple of hours. Their highly experienced technician, Eric Merckling found the problem with my furnace and fixed it, with haste. I am now exuberantly satisfied with the customer service and prompt response to my issue. My house is now super warm and comfy. It was a Merry Christmas, after all. Thanks Energy Star!
Eddie Mae Nelson
11:33 25 Dec 24
Karen Richey
23:25 22 Dec 24
amber neuner
22:00 20 Dec 24
We had Eric come our bc our new furnace that was just recently installed was leaking a fair amount of water from under the unit. Eric was very friendly and personable. He knew what was wrong before he even opened up our funace. He got the issue fixed cleaned up all the left over water. I was VERY satisfied. Eric wished a Merry Christmas ans Happy New year even stayed for just a few small mins and small chatted. He was very warm and kind to our pets(dogs) as well.
Dimitri Jones
14:11 20 Dec 24
Great job, professional all the way
linda craver
22:33 19 Dec 24
Energy Stars has installed and been doing the maintenance on my air conditioner and furnace. They do a great job and I would recommend them to anyone looking for a heating and air conditioning company. Price is reasonable for 2 clean an checks per year
Andrea Finner
03:25 19 Dec 24
Energy Star did a FANTASTIC JOB reparing my furnace. They came out the sam e day that I called them. The tech ran a diagnostic test on my furnace, quoted me a fair price, and repaired it. I am impressed with the work.
Willistean Clerk
00:18 19 Dec 24
I very much appreciate the work u guys did in my home. U were very professional,, yet very respectable, kind & friendly. U made sure everything was.working as it should be before leaving. And u left a clean work area, which i really appreciate. Thank u for your service.😁
Viva Leibold
00:28 18 Dec 24
Very helpful, and they fit me in on my crazy schedule. The technicians are very curtious, and they are nice to my dogs. I highly recommend this company.
Shane Morgan
12:31 17 Dec 24
Professional what they tell u is what u get in r case they went above and beyond what anyone else had that we’ve had out for r systems top notch thank u
Justin Baker
05:54 16 Dec 24
Sean Schaeffer
00:54 14 Dec 24
Anna Grueninger
20:16 13 Dec 24
Dana Richardson
06:58 13 Dec 24
Mr.Hunter,really was detailed and helped Me and My Wife as Seniors to restore a System that We were left with after homebuying, Pricing was within Our fixed income and that was the attraction that help us afford the Package he suggested.They completed 1 Day installs👏👏👏 Kudos to Mr.Hunter and Team of Energy 🌟
Jessica Hendrix
05:28 12 Dec 24
I love this company
austin kimbrel
19:02 09 Dec 24
Very fast and friendly service.
Lexi Burrell
17:30 09 Dec 24
They were amazing!!! Very kind, and got everything fixed in a timely manner!!
Marsha Ellis
20:01 07 Dec 24
Nice gentlemen, seemed to know what they were doing but of course I have to see how my new furnace operates before I comment further.Also they were super punctual. They were all about business and they cleaned up afterwardsI believe and told that’s a sign of excellency. The office is so polite and professional as well. Thank you sooooo much
Jessie BEAN
00:43 07 Dec 24
Kevin Scott
19:43 06 Dec 24
delores wellington
17:41 06 Dec 24
He was on time, very knowledgeable and efficient He answered all questions in ways a person could understand. All checking and estimate was given in a very detailed manner, he is a very intelligent and I believe an important TECH within this company don't let him get away 😉
Obnor “Obnor” 7
23:46 05 Dec 24
Had them out to service furnace, as they have for several years. Technician was on time, friendly and professional. Always get great and respectful service! Good job!
Lena Granberry
21:37 05 Dec 24
Janet Brooks
03:09 05 Dec 24
Extremely pleased with technician installing my condenser. He was very thorough and made sure he checked all points to insure we are up & running. Thank you Darryl Plant for your service.
Vicki Hill
00:34 05 Dec 24
The workers were professional, courteous, and thorough. The did their job quickly and efficiently. I am very pleased.
Brianna Drum
19:30 04 Dec 24
Kevin Powers
21:04 03 Dec 24
Professional evaluation of the furnace. Offered very good alternative to securing a new system.
Doni B.
17:51 03 Dec 24
recently there was a weather change in our region, and after a few days of unbearable coldness we recently realized that the heat, nor cooling, was actually working in my disabled mother's home. I was able to contact Energy Stars and was met with a polite, and friendly, tone from a knowledgable member of the office staff; she was rather empathic and quickly assisted with some basic troubleshooting steps before advising me on available resources and options. although we were unable to get an urgent service appointment due to the recent holiday, we were able to get an appointment scheduled soon after.our technician Ryan was timely and upon arrival he immediately wasted no time accessing the problem; he was very friendly and kindly informed us of his actions as he worked. Ryan acknowledged the issue, and presented our servicing options shortly after. Energy Stars had straight forward, and affordable rates; I appreciated the fact that Ryan was very transparent about the appropriate fees and educated us on our options.Ryan was able to complete the service without issue, and even took the time to educate us on our system and recommend maintenance service options that we can take advantage to extend the life of our HVAC system/unit. after nearly two weeks of no heat, with temperatures in the low 20s, we finally have heat restored!I am so grateful for Energy Stars caring, skilled, and knowledgable team members, but most importantly their fast, and affordable service. thank you!
christy mccabe
16:00 03 Dec 24
Pauline Tompkins
18:29 02 Dec 24
he was awesome
Pamela Herrera
20:06 27 Nov 24
Daryl was very knowledgeable about our hvac, and he assured us the problem would be resolved.HE IS MR FIX IT!!!!
Ms Kiki Divine
14:13 27 Nov 24
Energy Stars was on time, detailed in their inspection and I am proud to have their yard sign displayed on my lawn.
Tjones@gmail.com Woodard
00:23 27 Nov 24
Today Eric and Jordan installed a new furnace in my mother's home. They arrived on time hitting the ground running. They were extremely knowledgeable, professional, and engaging ensuring we understood their end goal. We are grateful to Energy Star and the exceptional team used to execute the job.Thank you very much !Jovetta Jones WoodardW. Marie Jones home owner
Jim McKay
20:39 26 Nov 24
Scott was very helpful showing me how to use the new app with my new thermostat.
Deborah Williams
23:37 25 Nov 24
They came to my house very professional, did there work and check to make sure it was working properly, also I love the fact that they cleans up after themselves. Love, love.love them will recommend them to everyone. Thanks! Oh I forgot I didn't have to come out of pocket
Kenya Taylor
23:48 22 Nov 24
Ryan Was very helpful and provided excellent service. I would recommend him to anyone.
Richard Munsterman
21:16 22 Nov 24
Adam was an outstanding HVAC professional. Quickly diagnosed my issue and made the appropriate repair. Have used local competitors in the past and will never look back! Excellent communication and experience. If I could hire him for my business I would in a heartbeat. I cannot emphasize enough how happy I am with this experience.
Sharee Cooper
18:47 22 Nov 24
Renee Wilbourn
15:40 22 Nov 24
Great service
Dena Bush
14:36 21 Nov 24
Very professional and considerate. Thoroughly explained everything to me and answered all my questions. Very respectful of my home. Put down cloth to cover floors and swept up after job complete! They definitely went the extra mile. Would highly reccomend!
Brenda Odom
16:20 20 Nov 24
Very courteous and efficient. He was on time and completed cleaning/maintenance with good timing.
Bradly Bechel
20:06 18 Nov 24
Great communication, on time, and fixed the issue.
Ruth Ingram
18:20 16 Nov 24
Andrea Bowdry
02:00 16 Nov 24
Theresa Mitchell
00:53 15 Nov 24
Moved into a new house and had furnace issues. Scott our technician stayed on the job until the issue was resolved. We appreciate Scott and are very comfortable now. Thank you Scott and Energy Star staff for assisting us!
Anton K
01:18 13 Nov 24
Absolutely the best service I've ever had. Eric went right to work and solved my issue fast. Professional, friendly, and efficient. As soon as he walked in I could tell he knew exactly what to do. Highly recommend!
Terry Loyd
03:20 12 Nov 24
The whole team at Energy Stars are so awesome. The BEST!!! Service I have ever experienced. Very respectful also. I wish other companies was good to their customers like they are.
Mark Schneider
03:06 12 Nov 24
Ryan came out and fixed a couple gas leaks on the pipes connected to my water heater. He was prompt, professional and courteous. He did a good job explaining his work
kathy hartmann
23:11 07 Nov 24
I had a wonderful experience with Energy Star’s. They were thorough in checking my home for safety and the installation of my new furnace was very professional. Everything looked good and they cleaned up after the installation. I would definitely recommend them
vicki knight
21:11 06 Nov 24
Great job. On time and picked up nicely. Even the gas company said I was in great hands. Thank you
Lisa Rodgers
17:57 06 Nov 24
Ryan did an outstanding job. Service... friendly made the visit feel comfortable. Excellent!
Linda Jorges
17:41 05 Nov 24
I am totally pleased with the service Energy Star provides. Their Technician Scott is very professional and always enjoy when he comes to my place. I know everything was handled in a timely and efficient manner. Highly recommend them
Melisa Sands
13:49 05 Nov 24
Great service and same day!!!! Thank you !!
Mia Sattlefield
23:22 01 Nov 24
Mr Merckling was very professional. He did a very good job providing us with all the information we needed to get issues resolved with out HVAC and for that we are very grateful.
Leroy Jones
17:51 01 Nov 24
He is a very nice person we have had
Christi Fieselman
19:55 31 Oct 24
Did a great job!!! installed a furnace quickly, they were polite and respectful, cleaned up after they were done, showed me everything i needed to see and my furnace is up and working in a few hours, also got the install appointment quickly as well def recommend this company!
Kathy Wampler
18:46 28 Oct 24
Prompt and professional.
Bobbye Hygrade
17:10 28 Oct 24
Energy Star Heating and Cooling company was very thorough when they came out to check my AC unit. He gave me great tips very helpful information. He made me feel comfortable to use the AC unit if I had to. I would recommend them.
pat hadley
16:13 25 Oct 24
David Reiff
17:11 24 Oct 24
Tech arrived on time and performed service in a professional manner.
Marcus Hickman
22:04 23 Oct 24
Anton Mak
16:29 21 Oct 24
Friendly and efficient technician
Sonny Bernal
20:51 18 Oct 24
Gretchen Bean
17:59 18 Oct 24
Vince Webb
17:55 18 Oct 24
Scott was fantastic. We had a different company come out the day prior and they could not diagnose the problem. They were here for four hours and came up with nothing. Scott had it figured out in minutes and fixed within an hour. If you want to save money and the job done right call this company. They have an outstanding response time also. Thanks Scott for your hard work and professionalism.Vince
Lil Nay
16:30 18 Oct 24
JAMES WEDDINGTON
15:36 18 Oct 24
Eric Merckling was the comsumate professional! As I was observing him doing his craft, I knew right away that he was the best person for the job! Way to go Eric!
Sherri Lawrence
14:32 18 Oct 24
Great company!! Techs are on time nice and friendly.
Keith Charter
20:23 17 Oct 24
Brad our tech was through and completely open answering all our guesses. Requesting him for spring clean as past tech we now know skipped many steps. Very polite and professional.
Jeanne Flure
17:49 17 Oct 24
Ryan is very friendly, tells you what’s going on and takes care of things. I am very pleased with Energy Stars.
Paul Franke
16:29 17 Oct 24
Had a small job but they still cared and handled it like a big money job. Was given a time window for them to arrive and the installer called to see if it was ok to arrive early.
Philip Knight
22:56 16 Oct 24
These guys were amazing. From the first consultation with Jason, I knew I had found a knowledgeable service provider and contractor. The system they proposed met my needs and I felt the price was more than fair. They even helped me find financing for my system!! On the day of install, there was no time window given for arrival, they said they would arrive at 9:00am, and they were early!!! The installation team was just as professional and knowledgeable as Jason was during the inspection and recommendation process, and they worked their butts off!!! They didn’t stop for lunch, they worked straight through until the installation was complete. Once complete they spent the time to train me on the operation of the new system, thermostat, annd annswered anll of my questions. Energy Stars is truly an A-1, professional company. I couldn’t be happier with my decision to have them install my new system and I’m looking forward to working with them for years to come.
Josh Barnes
21:04 16 Oct 24
Ryan was professional. Highly recommend him anytime you have Energy Stars Heating & Cooling out for your HVAC needs.
Tammie Cordell
17:40 16 Oct 24
Ryan was polite and very interactive if explaining what he was doing and what needed to be done. I have been having issues with my furnace for the past 8 years and Everytime anyone came out they tell me the same thing on the code it keeps giving every year. Now Ryan figured it out and I'm very pleased. I hope after tomorrow when the replacement part is replaced I won't have any more problems. Finger's crossed. Thank you Ryan
Lynn Sutherland
20:51 15 Oct 24
Leeann Abbott
20:48 15 Oct 24
Done in timely manner. Great service.
Clinton Billups
18:55 14 Oct 24
Logan and Eric. Did great job i really appreciate it 🙏
Debra Davis
15:51 11 Oct 24
Debbie Neuhaus
18:09 09 Oct 24
Very happy with the technician, Scott. He was very professional and nice
Gregg Fritsch
15:12 07 Oct 24
Brad is great! Very friendly, knowledgeable and expeditious
William Skeeter
17:48 04 Oct 24
Diane ward
21:51 03 Oct 24
There is very awesome they are very professional
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