Our Reviews

Paula Melton
20:53 24 Jul 25
Energy Stars sent two technicians/ installers to my home to replace my antiquated/ worn out heating ,& air conditioning systems. Both technicians were professional., friendly ,and answered any questions or concerns I had.They were respectful of my home ,and they thoroughly cleaned up when the work was completed. I highly recommend Energy Stars, without hesitation, to anyone needing the services they provide. Plans are to remain an on-going customer for systems maintenance .
Obnor “Obnor” 7
19:45 24 Jul 25
Had them out to service furnace, as they have for several years. Technician was on time, friendly and professional. Always get great and respectful service! Good job!
Allen
02:59 24 Jul 25
As I was setting appointment with Kathy, she was sure I got the $69.99 NEW Customer/Veterans clean/tune price and $50 service credit applied to the cost of the coolant, saying they would gladly "honor" the New Customer offers, despite the 3rd week of Dailey temperatures in the high 90's and heat indexes over 105 degrees, a time people needing help would not object to their normal $110. The tech Scott, that arrived made me " feel encouraged" to ask questions regarding optimum performance of my A/C, coolant costs, and at a fair price too. I was referred to them by word of mouth and look forward to next winters furnace check. This was keeping the customer in mind while servicing the unit and will earn them my "Repeat" Business. Consider them!
Angela Williams
20:33 23 Jul 25
The scheduling was easy! They accomplished my schedule and completed the insulating and new HVAC all on the same day. I'm sure removing a 40+ years old HVAC was a chore. Both crews were VERY respectful.
Patricia johnson
16:47 23 Jul 25
Technician very qualified. He serviced my ac and furnace before. Outstanding repair. I highly recommend this company.
Breanda Bridges
21:32 22 Jul 25
Robin was great !! Very informative.
Sharon Schaubert
23:40 18 Jul 25
Scott was very respectful of my schedule, arriving a bit early and doing his work efficiently. I’ve always felt that he is looking out for my best interests, never being “sold” anything. Today I needed coolant added to my air conditioner. Scott went out of his way to show me the dashboard results before and after adding the coolant, explaining what each one was measuring.
Jokerassassin
21:31 16 Jul 25
Was very helpful and explained everything he was doing and let me know what I might need to get fixed
Marjorie Eversman
19:02 16 Jul 25
Sonny Bernal
20:07 11 Jul 25
Professional and friendly service. Informed me well in advance that I needed maintenance work done and to set up an appointment. Work was done efficiently and at a reasonable period of time.
Artie AJ Walls
22:51 09 Jul 25
Serviceman was prompt, courteous, informative, quick to resolve the issue here, and move on to his next order of business.
Eugene Slomin
19:38 09 Jul 25
Colby Ragain
23:12 08 Jul 25
I received a detailed text describing when they would show up. The tech called me as well letting me know he was going to be arriving. He fixed my ac issue that day.
Barbara Havens
16:00 08 Jul 25
The technician was very polite and kind. He is very knowledgeable in his work. We appreciate his honesty in his service.
Charlsella Peebles
19:11 02 Jul 25
Good service, worker’s are friendly, they know what they are doing. I call them about a issue and they came right away would recommend them to my family and friends 😎
Gretchen Jackson
22:42 30 Jun 25
Bridal Parlour
17:25 30 Jun 25
Cassie Mayer
02:16 28 Jun 25
Randy Card
00:06 28 Jun 25
Great job they came out on time! Showed me wat the problem was fixed it and now gone great job guys I will use them again.
Eric Kniepkamp
00:57 26 Jun 25
Eric was super knowledgeable and very friendly! Great technician all around and figured out the issue immediately!
Michael Carnes
00:08 26 Jun 25
Amy Cade
17:41 20 Jun 25
Energy Stars same and did an overall great job! They were all quite pleasant to work with from the office staff (calling and scheduling appointments)to the pros that were on the job site. They performed all the tasks and made sure the work site was clean and free of debris when they were done. They were willing to answer any questions l had and some elaborated and gave supporting details on how the equipment is suppose to perform. Therefore, my experience has been an overall great one and l would surely recommend Energy Star for your needs based on my results. So, with that said, thanks to everyone that I had the pleasure of meeting and working with at Energy Stars.👏👏👏👏👏Sincerely, one of (I hope) your many, many satisfied customers!Amy C.2022
Gregory Parcell
00:47 20 Jun 25
Eric did a great job on the spring maintenance of our AC and tankless water heater
Alfreda Hollins
00:16 20 Jun 25
My Experience was great. On time, professional and fast service.
Debbie Bivins Steele
19:25 17 Jun 25
Everyone that I encountered was so knowledgeable about the entire process and very helpful. I called on a Friday afternoon and got an appointment to have a technician come out to diagnose the problem with my AC on Monday. Tuesday morning they were here bright and early and had my new heat pump installed and running by 1:30. I would highly recommend them.
Coach Mark Stuart
22:58 13 Jun 25
Annual Spring Check Up. Eric was outstanding.
Tamaria Morrow Evans
20:53 13 Jun 25
The 3 gentlemen who installed my furnace and air conditioner were professional, courteous and very knowledgeable. Great service!!!
Susie Madden
21:44 11 Jun 25
Jayda Tolle
00:13 05 Jun 25
Hosea Brown
21:46 04 Jun 25
Frank Thompson
21:33 02 Jun 25
On time, pleasent, complete system check.
Bettina Huston
15:58 02 Jun 25
Energy Stars customer service is outstanding. Scott was a very pleasant and kind person to speak with. Scott came to my home to complete my service request. He explained each step of the process to me in a very clear and precise way. I would quickly ask for him on return service in the future. I would like to recommend him for employee of the month. Thank you.. Bettina H.
Sharon Passig
00:52 31 May 25
The service guy Scott was very nice & polite & easy to talk to. He was very efficient & did a great job. Was right on time. I have always received great service from Energy Stars and I always recommend Energy Stars ⭐️ to others.
Cathy Pytlinski
16:29 24 May 25
Eric was phenomenal, fixed everything perfectly!
Thomas Vassallo
19:10 19 May 25
AWESOME. Repair guy was awesome and knowledgeable. Folks if you need a/c, heating or installation forget the rest go with the BEST. Thank you Energy Stars. You're great.
Kelly Hoffmann
19:26 15 May 25
Amanda Hale
17:24 14 May 25
They were very friendly and helpful.
Dustin Ballard
23:14 13 May 25
Laura Moneypenny
23:48 12 May 25
Called Energy Stars late on a Sunday evening. Received call back first thing next morning. After explaining our issue was put on the schedule for that very day. Communication was smooth and received call from the kindest, most professional, experienced and extremely knowledgeable technician, Eric. He not only fixed our problem but took the time to explain how our system worked. This information was much appreciated as we moved to O’Fallon after living our entire lives in Northern California - a much different climate. Thank you Eric!
Curious Person
23:39 10 May 25
The crew arrived on time and began working right away on both my furnace and air conditioning unit removal of the old units and replaced both units in a timely manner. Their work was professionalism at its finest. Before leaving they doubled checked everything then explained how to properly use the new thermostat plus explained the Warranty. Unlike other companies I called to see about having the work done I chose Energy Stars for, Energy Stars care about the customer not just the sale.
Keith Charter
17:05 08 May 25
Brad our tech was through and completely open answering all our guesses. Requesting him for spring clean as past tech we now know skipped many steps. Very polite and professional.
Ronald Hill
18:18 07 May 25
They were very professional in and friendly. I'm very happy and satisfied with everything
Devon Calloway
17:23 07 May 25
Energy Star has once again made my day I Devon have meet another 1 of there worker name Scott nice guy work performance 100% Thanks Energy Stars
Toasha Carter
17:24 03 May 25
The sales rep was amazing in helping me pick out the best unit for me. The pricing was better then any of the other companies I got quotes. The installation crew was on time, very personal, the got the job done fast and left everything very clean.
Eretha Johnson
15:51 03 May 25
Dana Richardson
01:54 03 May 25
Mr.Hunter,really was detailed and helped Me and My Wife as Seniors to restore a System that We were left with after homebuying, Pricing was within Our fixed income and that was the attraction that help us afford the Package he suggested.They completed 1 Day installs👏👏👏 Kudos to Mr.Hunter and Team of Energy 🌟
Dawn Fields
22:32 02 May 25
Very professional
Josh Humes
20:01 02 May 25
Eric is awesome!! He is extremely knowledgeable and always takes the time to explain everything, and answer all of your questions. Any time I have had any issue I hope that he is the one who is coming to fix it! Thanks Eric!
Josh Humes
19:19 02 May 25
Always professional and quick to respond to issues! Thank you energy stars!!
Ben Edith
14:43 01 May 25
Ashley Ayash
00:06 01 May 25
Our a/c decided death would be better than another Illinois heatwave, so we called Energy Stars, a new company to us. The first two young men who came out scratched their heads and quoted us $5000 for a whole new system, but said they wanted a colleague to look at it first. The next day, Eric M. came and saved the day (and our wallet)! He said there wasn’t an a/c problem he hadn’t seen in his career, and he would get it fixed up. In the pouring rain, he worked, and within minutes found the culprit—a dead capacitor. One part swap later, and the a/c was humming like a Ferrari. He cleaned out the coils and redid all the connections, too. That a/c was running and cooling the house good as new. We paid $330 when all was said and done, which was a lot prettier a fee than a whole new system. I cannot thank or sing the praises of Eric M. enough; he saved our bacon and kept us from roasting this summer!
Viva Leibold
22:25 29 Apr 25
Very helpful, and they fit me in on my crazy schedule. The technicians are very curtious, and they are nice to my dogs. I highly recommend this company.
Cindy Cotton
19:02 29 Apr 25
Furnace was leaking, Logan came out and fixed it. He has great customer service, super nice and friendly. Very knowledgeable. He definitely takes pride in his job and does great work. He deserves a high rating and a big raise. Energy Star is a great company and everyone is always helpful and kind.
Michael Wixom
17:19 29 Apr 25
Quick to evaluate AC problems and order supplies. The price for repairs was acceptable. Thanks Eric!
Randy Salmons
02:34 29 Apr 25
Very knowledgeable technicians. Eric, god bless him, is number one technician at Energy Stars and deserves all the praise. Thanks Eric!!!!
Chris Charter
22:27 28 Apr 25
We were very pleased with their service. Will be using them for all our a/c and heating needs.Thank you Energy Stars Heating & Cooling Co!!
dwight Logan
14:20 28 Apr 25
Rick Jones
12:54 28 Apr 25
The technicians were on time, efficient ,clean and friendly. The install was very easy and the outcome looks great
Gretchen Jackson
01:55 28 Apr 25
Thickybrown2017
06:08 26 Apr 25
Energy Stars Heating and cooling are a must go to for all your hvac needs. They are very knowledgeable, honest and courtesy. They show that they value the customer and are always available if you have any questions and/or concerns. I give them a A+ rating. They replaced my furnace and central air unit in a timely manner and came but to do a courtesy inspection 3 months later to ensure everything was working correctly
Dimitri Jones
17:44 24 Apr 25
Great job, professional all the way
Kya
23:08 22 Apr 25
The Guy that came to setup my moms thermastat was very friendly, professional and easy to talk to. This new thermastat will work out just fine.Thank you so much!
Jeff Taylor
19:22 18 Apr 25
Workers were very friendly clean after a couthey accomplished and I would always use them again.
Vicki Hill
20:06 17 Apr 25
The workers were professional, courteous, and thorough. The did their job quickly and efficiently. I am very pleased.
Mac Zilla
16:42 17 Apr 25
Energy stars did a great job putting in our new broiler. Always showed up on time. They had a few problems with the parts, but they didn't stop until the problem was solved. I would recommend for your heating and cooling problem anytime.
Dena Bush
15:41 15 Apr 25
Very professional and considerate. Thoroughly explained everything to me and answered all my questions. Very respectful of my home. Put down cloth to cover floors and swept up after job complete! They definitely went the extra mile. Would highly reccomend!
Curt Wiley
17:16 14 Apr 25
Eric just left, he is super friendly and knowledgeable. Great work at a reasonable price, highly recommended
mary carter
21:30 11 Apr 25
Jeff Wallace
15:53 11 Apr 25
Could not have been happier with Energy Stars!! The workers were very professional, courteous and cleaned up any debris, after the installation.Also, they arrived time and completed their job in a very timely manner. The personnel at the office were very cordial and very helpful with the whole process. I highly recommend this company. Thank you so much.
Cindy Lalla
01:49 11 Apr 25
Everything went great. I appreciated the workers so much. They did a wonderful job. I'm so thankful for my new furnace, water heater and thermostat.
Randall Agne
23:15 10 Apr 25
Eric the technician was thorough, checked everything, was very professional, very knowledgeable. I credit ownership for having a great staff, always friendly. I recommend Energy Stars to everyne.
Natalie hampton
18:09 09 Apr 25
Everyone in the company is so friendly and helpful.
Don Nobles
16:59 09 Apr 25
Mark Brownfield
19:15 08 Apr 25
Energy Stars technicians Josh & Jordan installed a new A/C unit and tuned our furnace in just a few hours. Outstanding job! Thanks guys!
Megan Henderson
22:20 04 Apr 25
Eric was excellent. I learned so much and appreciate the time he took to make sure I understood.
Clara Reeves
19:38 04 Apr 25
christi fieselman
20:08 03 Apr 25
Very good service, professional, and I am very happy.
Dwayne Clark
19:32 03 Apr 25
Scott Hofstetter
21:15 02 Apr 25
Lyn Pulliam
19:52 02 Apr 25
Great job. Thanks for keeping me updated on my check up.
Kimberly Kemp
20:38 28 Mar 25
Jordan was very efficient and polite . I do appreciate that ❣️
David Goins
19:53 28 Mar 25
Hunter, Jeremy, Adam, and Logan were exceptional to work with! On time, very knowledgeable and very professional! I would definitely refer them to anyone who needed this kind of service! A++
Tyson Dunham
16:44 27 Mar 25
Gary Morris
14:43 27 Mar 25
Your servire tec was an excellent representative of your company. I rate him as an a++. Your company is also the best to deal with including your sales staff and administrative people and your service techs. Pleasure doing business with the ALL STARS.. Gary Morris
Sherrie Brown
19:24 26 Mar 25
The serviceman arrived promptly, was professional, efficient and provided knowledgeable accessment and service to my furnace and hot water heater. Thanks Energy Star Heating and Cooling!
Randall Friedrich
22:26 25 Mar 25
Iam very please with the service
Marvin Holt
18:29 25 Mar 25
The tech was vert good at his work. Eric total best for the job.
Tamny Johnson
23:52 24 Mar 25
They were in and out, straight to the point,
Yolanda W
22:01 24 Mar 25
XPERT XTERIORS
18:08 24 Mar 25
Eboni Love
13:01 20 Mar 25
all of the gentlemen that came and replaced, my furnace and air conditioner were professional, They got it done quick and easy.
Quentin Floyd
19:26 18 Mar 25
Very professional and explanatory employees. They came in and got the job done with ease. They were willing to go above and beyond to seal additional air leaks to ensure my furnace was working at full compacity. The time and effort they put in to level and make sure they had correct measurements was amazing. They tested my system for efficiency and I am happily satisfied with the services provided!
LuvMsLisa
18:11 18 Mar 25
Scott was nice and polite, after greeting me he greeted my dog as well, it didn’t take long for the appointment and he said that the furnace was in great shape.
Margaret Wilson
20:07 17 Mar 25
Very nice young men. Very professional, answered all my questions. The house is warm love my new furnace! I can't say how grateful I am to Ameren and Energy Star Heating for my for putting my furnace in my house and now I can live in my house and nice and toasty and warm and I could have never done it without Ameren and energy star thank you
Christine Cella
20:02 16 Mar 25
Showed me exactly what was wrong and what to look for in the future. Cleaned the inside of my furnace, and had my heat going in no time. Friendly guy. Thank God for the Urban League and them using professionals.
William Schmitz
16:30 13 Mar 25
Great product, great people (especially Scott) and all around great company!!
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